Contact Us
Our dedicated support team is available to assist you with any queries, technical issues, or account-related matters. We are committed to providing prompt and professional assistance to ensure your gaming experience meets the highest standards. Please review the contact options below to reach the appropriate department for your specific needs.
Available Support Channels
We offer multiple communication channels to ensure convenient access to our support services:
- Live chat support available directly through our platform for immediate assistance
- Email correspondence at [email protected] for detailed inquiries
- Telephone support at +44 20 7946 0958 during business hours
- Priority support for VIP members with reduced response times
Our customer service representatives are trained to handle various concerns including account verification, payment processing, game-related questions, and responsible gaming support. For account security matters, additional verification may be required before assistance can be provided.
Standard response times are within 24 hours for email inquiries and immediate assistance through live chat during operational hours. We maintain strict confidentiality protocols and comply with UK data protection regulations when handling all customer communications and personal information.